Subscription Policy

Thank you for choosing Meticulous Making. Our subscription services are designed to offer you convenience, savings, and uninterrupted access to your favorite skincare products. Please review the following subscription policy carefully.

1. Subscription Options
- Plans: We offer flexible subscription plans with different delivery frequencies (e.g., monthly, bi-monthly, quarterly) and product quantities (e.g., 1-pack, 3-pack).
- Customization: You can customize your subscription at any time by adding or removing products, changing the delivery frequency, or adjusting the quantity.

2. Billing and Payment
- Automatic Billing: By subscribing, you authorize Meticulous Making to automatically charge your selected payment method for the subscription fee at the beginning of each billing cycle.
- Payment Methods: We accept major credit cards, debit cards, and other payment methods as specified on our website.
- Billing Cycle: Your subscription will be billed based on the frequency you select (e.g., monthly, bi-monthly).
- Failed Payments: If your payment method is declined, we will notify you and attempt to process the payment again. If payment continues to fail, your subscription may be paused or canceled.

3. Subscription Management
- Account Management: You can manage your subscription through your Meticulous Making account. This includes updating your payment information, changing your delivery address, adjusting product quantities, or modifying delivery frequency.
- Pause or Skip: You can pause or skip a subscription delivery through your account settings. This must be done before the processing date of your next shipment.

4. Cancellations
- How to Cancel: You can cancel your subscription at any time through your account settings or by contacting our customer service. Please ensure cancellations are made before your next billing date to avoid being charged for the upcoming delivery.
- Refunds: Subscriptions are non-refundable once the billing cycle has started. If you cancel mid-cycle, your subscription will remain active until the end of the current billing period.

5. Price Changes
- Notice of Changes: Meticulous Making reserves the right to change subscription prices. If the price of your subscription changes, you will be notified in advance, and the new pricing will apply to your next billing cycle.
- Promotions: Any promotional pricing or discounts applied to your initial subscription may not apply to future renewals unless stated otherwise.

6. Shipping and Delivery
- Shipping Costs: Subscription orders may include shipping costs, which will be detailed during the checkout process. Free shipping may apply to certain subscription plans or orders over a specific amount.
- Delivery Schedule: Products will be shipped according to the frequency selected in your subscription plan. Delivery times may vary based on your location and shipping method.
- Delivery Issues: If you experience any issues with your delivery, please contact us within 7 days of the expected delivery date for assistance.

7. Product Availability
- Out-of-Stock Items: If a product in your subscription becomes unavailable, we will notify you and provide options such as a temporary pause, product substitution, or adjusting your subscription accordingly.

8. Customer Support
- Assistance: If you need help with your subscription, our customer support team is here to assist you. Contact us at meticulousmaking@gmail.com during our business hours.

9. Privacy and Data Use
- Personal Information: We collect and use your personal information in accordance with our Privacy Policy. Your data is used to manage your subscription, process payments, and improve your customer experience.

10. Termination by Meticulous Making
- Right to Terminate: Meticulous Making reserves the right to terminate or refuse subscriptions at our discretion, including in cases of suspected fraud or misuse.

11. Governing Law
- Jurisdiction: This subscription policy is governed by the laws of the State of Washington. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Washington.

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By subscribing to Meticulous Making, you agree to this Subscription Policy. If you have any questions or concerns, please don’t hesitate to reach out to us. We appreciate your trust in our products and services.

Last Updated:  08/25/2024